Privacy and Data Collection Policy

At Fox and Pencil, we are committed to protecting your privacy and ensuring the security of the information you provide. This privacy policy outlines the type of personal information we collect, how it is used, and the steps we take to safeguard your data.
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1. Information we collect

We collect the following types of personal information:

• Essential information: Your name, pronouns, email address, and photos (required for fulfilling your order).
• Optional information (if relevant to your order): Organisation name, ABN, delivery address, billing address, and phone number.

2 · How we collect information

Your information is primarily collected through:

• Forms submitted on our website
  
• Email correspondence
  
• Phone conversations
  

3 · How we store and protect your information

We take the security of your personal information seriously and store all data on password-protected systems. We take reasonable precautions to protect your information from unauthorised access, disclosure, alteration, or destruction.

4 · How we use your information

The personal information we collect is used for the following purposes:

• To process and fulfil your order
  
• To communicate with you about your order and related updates
  
• To communicate with you regarding general marketing  
  
• For marketing and promotional purposes (as per your order agreement)
  
• To comply with Australian legislative requirements
  

5 · Marketing and promotional use

If agreed to in your order agreement, we may use your artwork and limited personal details (e.g., first name) for marketing purposes in perpetuity. If you do not want your artwork or information used for marketing, please notify us during the order process, and we will honour your request.

6 · Your rights

You have the right to:

• Request access to the personal information we hold about you
  
• Request corrections or updates to your information
• Request the deletion of your personal information from our systems, subject to compliance with Australian legal obligations
  

To make any of these requests, please contact us at hello@foxandpencil.com.

7 · data retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For marketing and promotional purposes, we may retain artwork indefinitely unless you request its removal.

8 ·  Cookies and tracking

Fox and Pencil does not use cookies or any tracking technologies on its website. We do not collect analytics, IP addresses, or browser details from visitors to our site.

9 · Changes to this policy

Fox and Pencil reserves the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, and your continued use of our services constitutes your acceptance of those changes.

If you have any questions or concerns about this privacy policy, feel free to contact us at hello@foxandpencil.com.